|
|
You can return/exahange any merchandise (other than gift vouchers) within 3 days
of receipt of your shipment. A 10% (min $2.00) restocking fee plus S&H will
be charged for all returns and exchanges.
To return/exchange a merchandise, follow our three step process:
- Call (484) 995 8972 or email
customerservice@pearlfashions.com for a Return Approval within 24 hours
of receipt of shipment.
- Pack the merchandise as you received it with all packaging and tags intact, and
ship it back to us within 3 days of receipt.
- For your security, please return the package to us by an insured courier (FedEx,
UPS or Parcel Post) and retain your receipt. This will protect you in case your
return is lost in transit. All returns should be sent to the address below:
323 Huntington Ct
West Chester, PA 19380
USA
Phone: (484) 995 8972
Once your return is received, it will be reviewed by our Return/Exchange department.
You will receive an e-mail notification regarding your return or exchange within
seven business days. Any unauthorized, uninsured,
improperly packed package or any package not postmarked within 3 days of receipt
will be returned to sender. Shipping charges, low order fees
and any other initiation charges, if applicable, are not refunded; if merchandise
was shipped free, upon return / exchange, the initial shipping cost will also be
charged to the customer.
Items that show signs of wear or have been used, altered, or damaged in any way cannot
be accepted for Return or Exchange.
If you cancel an online order before
we have shipped your items to you, we will issue a refund after deducting online
payment processing charges.
If you cancel an online order after
we have shipped your items to you, the cancellation will be valid provided you send
back to us the ordered items and we receive the items in their original undamaged
condition. We will issue a refund after deducting online payment processing charges
and the shipping cost for having shipped the items to you.
Your money will be refunded or your credit card account will be credited for any
payments you have made toward your purchase. Refunds on purchases made with a credit
card will only be credited to the same card.
Please allow one monthly billing cycle in order for your credit to appear.
For more information email
customerservice@pearlfashions.com.
|
Shopping Bag | 
